| What I am about to say will make some people | | | | becomes a gigantic pain in the you-know-what. You |
| stand up and shout "hooray!" It will make others blush | | | | will soon understand this when you get an email from |
| with embarrassment. Either way, take this advice and | | | | one of your own customers who needs the |
| make your life a little bit easier.This is about email | | | | download link for your ebook again because they lost |
| etiquette. When you are exchanging emails with | | | | the link. Hey, we all lose links and info from time to |
| friends and family, do whatever you want. But when | | | | time. However, an email that says "pls send link" with |
| you are conducting business, either as the customer | | | | no name or contact details doesn't cut it. You've got |
| or as the merchant, you need to observe some | | | | to know who they are first in order to help them. So |
| common rules.First, I am constantly amazed, on a | | | | make sure when you contact people in a business |
| daily basis, how many people will send me an email | | | | setting that you do so properly. You will save them |
| without signing their name! C'mon! If you send me an | | | | and YOU some valuable time.Second, do not leave |
| email without signing your name, my first impression | | | | the subject line of your emails blank. Not only does it |
| of you is "LAZY BUM." Right or wrong, that's what | | | | look like SPAM, and some people won't even bother |
| you project if you don't bother to sign your name. | | | | to read it, but it makes you look LAZY! Put a subject |
| It's a common courtesy to sign your full name.Here is | | | | line in your emails.Third, get rid of that silly |
| the rule: If it's worth sending, it's worth signing.This is | | | | background color, flowers, smiley faces, pictures and |
| just like writing a paper letter to a company. You | | | | all that other junk. Many email services block those |
| should tell them who you are. Always sign your first | | | | pictures now anyway, mine does. Oh, and that |
| and last name.I got an email the other day from a | | | | beautiful email you think you are sending shows up |
| customer that had NO name at all, and all it said | | | | as bunch of ugly boxes with red X's in them. I even |
| was..."i lost my psswrd"That's it! How lazy is that? | | | | get emails where people have brown writing on a |
| That's all it said. No name, no contact information. | | | | black background. What were they thinking? I can't |
| After spending a few minutes checking my database | | | | even read the darn things and have to copy and |
| (grrrrr), the email was not on file. In other words, | | | | paste it into Microsoft Word to even figure out what |
| they were contacting me now with a different email | | | | their email is saying. Just a white background and |
| address then they signed up with and they were too | | | | black letters is fine, thank you.In a world where |
| lazy to tell me who they were. How can I help this | | | | common courtesies seem to be going down the |
| person?So I had to email the person back and start | | | | drain, take some pride and be one of the people who |
| trying to extract basic information out of them so I | | | | project a smart, professional image. Not only will it |
| could help them. It was like pulling teeth. This is really | | | | make you look better, but it will save you time and |
| irritating. And get 10 or 20 of these a day and it | | | | energy. |