Colorado Creative Music Case Study Part 4

Company Situation Analysis Summary and Conclusionsresources in possession, narrow customer base,
The first element of company situation analysis ispresence in only one market segment, comparatively
overview of strategic performance indicators on alow quality of record (digital technology if worse that
yearly basis, from 1997 to 2000.records of analogue equipment), low popularity of
[Tabular data omitted]musicians, weak advertisement and promotion, low
The table composed on the basis of incomesales levels.
statement and presented above shows constantTherefore, in the first place, the company should
sales growth of the company on a yearly basis,address such strategic issues as creating a profitable
which is good indicator. As for the net profit marginmusic recording label with expanded range of artists
indicating company's cost control effectiveness, theand performers; positioning Darren Curtis Skanson
table shows that the highest margin was attained inlabel to compete with major artists with contracts to
1998 and that it tends to decrease. This informs thatSony Classical. For this, acquiring traditional distribution
the company does not perform very successfully atmethods is necessary. The next issue is creating new
converting its revenues into profits.product line similar to Acoustictherpay which would
Since Darren Skanson is the only investor in thebe saleable and provide funds for the previous two
company so far, the return on equity figures aregoals. First of all, the company should decide on the
somewhat relative, showing relation between the netmajor strategy of further development: enhancing
income and Darren's investment into the company.the recording studio or promoting the music by selling
However, the figures, as those of net profit margin,CCM's product lines to recording studio larger then
show the trend towards return on equity decreasing.CCM, independent of major labels with access to
This indicates growing expenses of the firm withtraditional outlets.
relatively stable income, which along with the salesConclusions and Recommendations
volume grows, but not in the rate comparable to theThe current work contains the discussion and analysis
expenses. To be attractive for potential investors,of CCM's performance and competitive situation in
the company has to leverage its income andmusic recording market. From all the information
expenses figures.presented above, following conclusions and
The next issue to be regarded in company situationrecommendations can be made.
analysis is SWOT analysis. SWOT analysis was carriedThe first recommendation concerns the need for
out and presented early in the paper; in this sectioncreating corporate culture within the organization.
the most important moments will be emphasized.Corporate culture acts as a tool for achieving
Among strengths, the most serious factor is oforganizational goals and helping CCM adapt to
course low cost of recording affordable due to newchallenging external forces. CCM needs to engage HR
digital recording technologies. Not only assembly ofand create a separate group to focus on corporate
studio with all necessary equipment and hardware isculture and inform the employees of the benefits of
cheaper, but duplication of CDs, storage and shippingthe changes. Corporate culture and instilling vision in
are less expensive as well. Low cost of production,employees is no easy task, small steps will be
duplication (duplication of 500 CDs ranges from $1.90necessary. First, CCM should begin by creating
to 3.63, duplication of 2000 CDs costs about onecross-functional work teams and offer incentives
dollar per CD), shipping and storage makes the finalbased on company-wide performance versus
product less expensive and more affordable for theindividual performance. Cross-functional work teams
customers, thus widening the range and scope of thewill also help to eradicate some of the silo product
target market. Second important strength factor isteams. CCM should also implement a program that
constantly growing customer base and developingrewards managers and employee alike for what they
customer loyalty within the narrow market segment.produce rather than for seniority or specialized
Third strength can be regarded at the same time asknowledge. These will kick-start the move to align
strength and weakness. This strength is positioning ofCCM along business unit versus product lines. CCM
CCM in a distinctive market niche. For a microlabelalso needs to make an effort to share information
company wishing to preserve its positions this isand support inadvertent changes in the culture.
strength, but for company striving to grow intoAdditional training will help managers and employees
independent label, narrow market focus is weaknessfit into the changing culture and support the
hindering to expand the customer base. And the lastorganizational vision. CCM needs to make the
strength is good customer service of the company.corporate change successful but also needs to
Among weaknesses, the most important one isrecognize that all employees need to be involved in
absence of reliable and traditional distribution channels,the change process.
absence of clear strategic vision of the movementSecond, CCM needs to embrace genetic diversity and
direction - either towards developing of recordingin response, its organizational culture must be
company or towards promotion of the artists' musicsensitive and make provisions to manage it. If CCM
by means of other companies' capabilities; low levelcontinues to promote from within on an ongoing
of sales, which is supported by limited customer basebasis, they will have little, if any, genetic variety in
(the issue discussed in the strengths section); weakupper management. All of the managers will have the
promotion and limited financial resources to pursuesame or similar traits and possibly the same or similar
new goals and possibilities.backgrounds, education, management practices,
In the music industry environment, the opportunitiesleadership, and many other similar management
of CCM lie in acquiring new channels of distribution topractices. Although this may be a competitive
reach wider customer base exposure, elaboratingadvantage in some circumstances, it is actually quite
active presence stategy in Internet throughthe opposite. CCM is under pressure to increase
expanding e-commerce and releasing MP3, gainingproductivity and overall growth. It is this pressure and
additional customer groups by expanding co-operationthe ever-changing competitive environment that
with other artists and enlarging the Acoustictherapyshould force CCM to throw aside their standard
and other product lines with new marketingmanagement practices and increase the genetic
strategies, developing new technologies of recordingvariety of the management ranks. New managerial
for coping with the rivalry.beliefs and practices will become a breeding ground
Along with the opportunities, music industryfor long-term success.
environment contains such threats for the companyDirect sales method in art festivals would be
as high number of new entrants and growth of otherprofitable for CCM as it promotes good cash flows.
smaller labels due to the digital revolution, theBut on the other hand the small business should
possibility that major labels or independent labelsstrive for instantaneous distribution and effort in its
could decide to enter into CCM's domestic marketsserved market delays allows the competitors to
and try to drive the smaller labels out of the market.retaliate, especially big ones, and it drained resources,
Another threat is possibility to lose sales to substituteespecially limited capital.
products like mp3s or internet downloads. FromCCM recognized that global competition was
these, the most important threat is difficulty to standincreasing and that in order for it to maintain its role
the competition of large music recording companiesas the industry leader; it must diversify and expand
with CCM's limited resources and narrow targetits product line and services into other areas without
market.straying from its core competencies. CCM's
The next section of the Company situation analysis ismanufacturing facilities are models of efficiency,
Competitive strength assessment which comparesleaner organizational structures, more efficient
CCM's assets such as quality/product performance,factories, and a much-improved management of
reputation/image, manufacturing capability,supply and distribution, but its product lines are too
technological skills, dealer network and distribution,dependent on the industry behavior. CCM needs to
new product innovation, financial resources, relativeconcentrate on diversifying and growing the company
cost position and customer service capability with theby focusing on the most attractive opportunities that
major competitors in the industry. The results of themake use of the company's key strengths.
analysis are presented in the table below:Therefore, in short-term perspective, the main
Competitive Strength Assessmentrecommendations on the company's policy include
[Tabular data omitted]opening new promotion and advertisement channels
From this analysis it is obvious that competitivefor the artists of Colorado Music Creative, finding
strength of CCM compared to major players in musicnew distribution channels for the products of the
recording industry is not significant, though fairlystudio. This may be made by signing contracts with
decent as for the microlabel company. Thus, themajor labels for distribution of the music of CCM's
company's strong points are quality and productperformers. But in long-term perspective such
performance, technological skills, relative cost positionstrategy would prove detrimental for the
(due to the cheapness of production) and customerdevelopment of the company since signing the
service capability. Along with that, the weaknesses ofcontract with other recording company would
company's performance are obvious, which includepromote the products but won't contribute to the
manufacturing capability, dealer network anddevelopment of the studio itself.
distribution, financial resources and new productThat is why, in long-term perspective, the company
innovation.should aim at enhancement due to financial resources
From the abovementioned it is possible to concludederived either from sales volume increase or from
that the company's position in the music recordinginvestment into the company's funds. On this basis,
industry is improving, but not in fast and steadythe company has to expand its repertoire, hire new
manner. The leaps in net profit margin and return onartists and conduct efficient promotion campaign so
equity indexes show that the company'sthat the artists become known to the wide public.
development is not consecutive but rather abrupt.Also, CCM needs to expand its array of music styles.
Along with that, the trend towards growing isNow, the leading and only style of music recorded is
evident, and sales growth and market share serveclassical and traditional acoustic. To become
reliable proof for that.independent label, the company should comprise at
The company has such competitive advantages asleast three or four music styles, thus acquiring new
high quality of products and performance, distinctsegments of music market. One more thing to be
music and performance style, specialized niche ondone for development of the company in the
music market, flexibility in the policy and developmentlong-term perspective is upgrade of hardware and
strategies, application of nontraditional distributionmusic recording technologies from the cheapest to
methods such as internet, catalogs, gift stores andmore quality equipment, which might include tape
others.recording and other means or genuinely quality
Competitive disadvantages of CCM include littleanalogue sound production.