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Article #111: Colorado Creative Music Case Study Part 1 - Company Overview

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CCM, Colorado Creative Music, is music Competitive strategy: company's strategy
recording studio, founded in 1995 by primarily focused on differentiation
Darren Curtis Skanson, primarily rather than cost leadership strategy,
established as vanity label for through internet distribution allows
producing, promoting and selling his own making the products of CCM cheaper than
records, and consequently developed into those of competitors.
microlabel with 4 product lines and 11 Market segmentation, targeting,
different albums. In 2000, the company positioningThe music recording industry
sold 30,000 of Darren Curtis Skanson CDs has 4 clearly identifiable segments:
and received net profit of $4,292.00. The major recording studios, independent
company aims at expanding its customer labels, micro-labels and vanity labels.
base, acquire more popularity, and Major companies have large quantities of
develop the company from microlabel to artists under contracts, reaching the
the independent one. number of 100, specialize on multiple
History, development and growth of types of music - rock, country, jazz,
CCM over timeCCM, Colorado Creative classical, traditional and other, and
Music, is music recording studio, founded have formal and reliable national and
in 1995 by Darren Curtis Skanson, international channels of distribution.
primarily established as vanity label for Independent labels have 10-100 artists
producing, promoting and selling his own under contract, focus on recording of one
records, and consequently developed into or two major music styles and have either
microlabel with 4 product lines and 11 national or most often regional
different albums. In 2000, the company distribution channels. Micro-labels have
sold 30,000 of Darren Curtis Skanson CDs less then 10 artists under contract and
and received net profit of $4,292. are tightly focused on definite style of
00. The company aims at expanding its music. They are characterized by small
customer base, acquire more popularity, staff and manager performing as the
and develop the company from microlabel leading artist of the studio.
to the independent one. Vision Micro-labels have rarely formal
objectivesThe business vision of Colorado distribution system and heavily rely on
Creative Music consists of three direct sales to fans and wholesale to
components - Core Value, Core Purpose and clubs and specialty retailers. Vanity
Visionary Goals (Thompson, Strickland, labels segment is the fourth, the last
2003). Core values of CCM are quality, and the most specialized segment of the
creativity, and excellent customer music recording industry. They are
service. The core purpose of this founded by independent artists for
organization is to make more people recording and selling their products
listen to classical and light acoustic (Darren& Winn, 2003). At present, CCM
music and admire it. As for the visionary is the micro-label that strives to
goals, the strategic dilemma of the convert into independent label.
business arises. Thus, one of the Therefore, CCM currently occupies rather
visionary goal is to make the music narrow market niche of classic and
produced, played and recorded by CCM traditional acoustic music admirers
musicians, heard by larger audience. The within the age of 40-60, predominantly
other visionary goal that doesn't white, middle class females throughout
completely go in line with the first one the territory of the United States,
is to win the large custom market for the though the major part of the customers is
company's products and services. The focused in Colorado region. This is the
collision here is in the primary value result of market targeting, when the
and target of the business: in the first studio developed the measure of segment
case the attention is attached to the attractiveness - loyal customers and fans
product, music, while the second one is of performers; music, and selected
focused on the development of the appropriate target segment. Today, the
organization. This dilemma is the subject company wishes to change the segment it
of strategic choice of the organization, operates into. To expand the company's
which will be outlined and discussed market segment it should develop product
later. At the present moment, the main differentiation aimed at selling various
objectives of the company are: products with different characteristics
positioning the business against its to different market segments. So far such
rivals, development of distribution differentiation is not developed. On the
channels, development of the products and basis thereof, the positioning approach
enhancement of the product line, now applied by the firm is
anticipating changes in demand and differentiation positioning, which lies
adjusting the firm's strategy to respond in filling less competitive, smaller
to them. Operating environmentThe firm market niche in which the firm locates
operates on American market which is its brand and attracts its customers.
characterized by political and economical ProductsAt present, the company disposes
stability, technical advancements in of 4 product lines and 11 different
producing and distribution processes, records. The brand names of the Company
large number of potential customers, are: Darren Curtis Skanson,
broad demand and intense competition. Acoustictherapy, Andrew Thomas Harling
Business modelBusiness model is the and Music for Candles. The style of the
mechanism for the company to generate the music offered is the same throughout all
revenues and profits. It includes the brands: light classical guitar.
strategy and implementation thereof and Distribution channelsThe distribution
should answer such questions as how the channels of CCM are predominantly direct
firm selects its customers, how it sales. These include sales in the gig,
differentiates its products from those or shopping mall distribution and in the
rivals, how it creates utility for the back end (which includes CD order through
customers, how it acquires and preserves 800 number, website sales, mail order).
them, promotion and distribution In 2000 CCM sold 30,000 Darren Curtis
strategies, how it allocates its Skanson CDs, predominantly through direct
resources and derives profit. As for sales. Though, traditional chains of
promotion and distribution techniques for distribution are more effective and they
Colorado Creative Music, the particular include major distributors, one-stop
attention is attached to Internet aspect distributors, independent record stores
of the distribution and its capabilities. and major chain record stores. Developing
Internet is not only alternative way to traditional distribution methods is one
traditional methods of music of CCM's primary tasks. Financial
distribution, but also a great positionsCCM is a micro-label, the third
opportunity for artists and of the four segments in music recording
music-recording companies to expose these industry. Therefore, in contrast to the
products to broad public. The advantages premier recording studios as Columbia,
of such means are low cost of entrance Sony Music, EMI and BMG, which possess
and enormous size of potential customers enormous financial actives, financial
market. Traditional chain of music position of CCM is rather modest. In
distribution includes such components as 2000, the company reached total income
writer/performer, publisher, musical number of $216,614.05 and net income of
instruments company, live performances, $4,292.00, which, though, was 4 times
venue equipment and services, recording, less than net income in 1998 (amounting
studio equipment and services, recorded to 20,626.70) and nearly the same as in
performances such as night clubs, bars, 1997 and 1999. Major strategic
business music, broadcast, film and music issuesMajor strategic issues of the
videos, and retail. These are traditional company are formulated by the manager of
stages through which the song or other the company, Darren Skanson, in the Case
musical product must pass to get to the Study for Colorado Creative Music (Darren
final customer. Internet makes this chain & Winn, 2003) and include the
of distribution shorter and simpler, and following:
therefore internet-based promotion, - create a profitable music recording
advertisement and distribution can be label with expanded range of artists and
considered a new business model to base performers;- position Darren Curtis
the business on. Further information on Skanson label to compete with major
virtual distribution will be discussed in artists who have contracts to Sony
relevant section. Classical. For this, acquiring
CCM business model includes following traditional distribution methods is
components: Value Proposition: necessary; - create new product line
satisfaction of customers' needs in similar to Acoustcitherpay which would be
quality classic music;Market Segment: saleable and provide funds for the
white females (predominantly) and males previous two goals. The strategic tasks
of 40-60 age range. The market segment and ways of their implementation are not
needs to be further expanded. uniform and completely complementary.
Value Chain Structure: structure of the Thus, the first aim of growing the
firm to be described belowRevenue company contradicts the easiest and most
generation: through sales, direct sales possible way of accomplishing the second
in particular; revenue generation roots goal - promote the music by selling CCM's
need to be expanded. product lines to recording studio larger
Position in the value network: enters the then CCM, independent of major label with
most specialized industry segment. A access to traditional outlets. Thus, the
large number of competitors from all 4 company has to define its prerogative -
segments of the industry; business may be develop the recording label or promote
complemented through alliance with larger the music by means other than within CCM
recording company. capabilities.






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